Ahmed Ibrahim
IT Manager Assistant
Profile summary
Results-driven System & Network Administrator with over 10 years of hands-on experience in managing IT infrastructure, virtualization, security, and enterprise network environments. Skilled in optimizing system reliability, ensuring secure deployments, and leading IT projects across banking, ISP, and corporate sectors. Strong expertise in virtualization (VMware, Hyper- V), storage solutions (SAN/NAS), and network security technologies including Fortinet’s security suite. Committed to continuous learning and implementation of cutting-edge technologies.
Career highlights
Architected Zabbix Monitoring System: Centralized monitoring system using Zabbix at Arab Payment Services, providing comprehensive visibility and proactive alerting for server and application resources, resulting in a 20% faster response time to critical incidents.
Enhanced Core Router Infrastructure: Elevated core router functionality at ISP Elsuhdnet Ltd. Co. by optimizing network topologies and QoS policies, decreasing latency by 15% and improving overall network performance.
FortiAnalyzer Log Aggregation Streamlined: Orchestrated FortiAnalyzer integration, achieving 100% centralized logging for audit compliance with CBI standards at Elaf Islamic Bank.
Managed VMware vSphere Clusters: Managed VMware vSphere clusters for high availability, configured vMotion and DRS, and performed capacity planning and optimization.
Implemented Secure Network Design: Implemented segmented VLANs, firewall policies, and VPNs using FortiGate devices to ensure secure network design and branch office connectivity.
Key skills
Professional experience
• Supported the IT Manager in planning, deploying, and maintaining the bank’s critical IT infrastructure, ensuring compliance with regulatory and security standards. • Administered core banking systems and coordinated regular maintenance and patching schedules for Windows and Linux servers. • Managed VMware vSphere clusters for high availability, configured vMotion and DRS, and performed capacity planning and optimization. • Oversaw backup and disaster recovery strategy using Veeam, including offsite replication and periodic restoration testing. • Maintained and monitored SAN storage solutions (Dell Unity, IBM) connected via FC with Brocade switches, ensuring optimal performance and redundancy. • Led endpoint security deployments and compliance policies using FortiEMS, ensuring device control and secure application usage across the bank. • Deployed and integrated FortiAnalyzer for centralized logging, reporting, and audit compliance with CBI standards. • Managed identity access through FortiAuthenticator, integrating with Active Directory and applying MFA policies for critical systems. • Maintained domain infrastructure including Windows Server 2016–2022, Active Directory, DNS, Group Policy, and Root CA services. • Implemented segmented VLANs, firewall policies, and VPNs using FortiGate devices to ensure secure network design and branch office connectivity. • Utilized Zabbix for proactive monitoring of servers, network devices, and application services, ensuring early detection and resolution of performance issues. • Collaborated with audit and compliance teams to provide documentation and reporting on system access, backup policies, and infrastructure changes. • Provided mentorship and supervision to junior IT staff and coordinated vendor relationships for hardware and software procurement.
- Supported the IT Manager in planning, deploying, and maintaining the bank’s critical IT infrastructure, ensuring compliance with regulatory and security standards.
- Administered core banking systems and coordinated regular maintenance and patching schedules for Windows and Linux servers.
- Managed VMware vSphere clusters for high availability, configured vMotion and DRS, and performed capacity planning and optimization.
- Oversaw backup and disaster recovery strategy using Veeam, including offsite replication and periodic restoration testing.
- Maintained and monitored SAN storage solutions (Dell Unity, IBM) connected via FC with Brocade switches, ensuring optimal performance and redundancy.
• Installed, configured, and maintained Linux and Windows server infrastructure. • Deployed and managed VMware environments with vMotion and HA features. • Conducted capacity planning and system upgrades to improve performance. • Implemented endpoint protection, antivirus management, and access policies. • Developed and maintained centralized monitoring via Zabbix. • Enforced backup strategies using Veeam and performed disaster recovery simulations.
- Installed, configured, and maintained Linux and Windows server infrastructure.
- Deployed and managed VMware environments with vMotion and HA features.
- Conducted capacity planning and system upgrades to improve performance.
- Implemented endpoint protection, antivirus management, and access policies.
- Developed and maintained centralized monitoring via Zabbix.
• Led a team of 13 engineers in maintaining core routers and internet services. • Designed and optimized network topologies, VLAN segmentation, and QoS policies. • Deployed automated failover solutions using custom scripts. • Configured firewall rules, NAT, and secure VPN tunnels. • Utilized PRTG and Dude for network visibility and uptime assurance.
- Led a team of 13 engineers in maintaining core routers and internet services.
- Designed and optimized network topologies, VLAN segmentation, and QoS policies.
- Deployed automated failover solutions using custom scripts.
- Configured firewall rules, NAT, and secure VPN tunnels.
- Utilized PRTG and Dude for network visibility and uptime assurance.